FAQs

Q: What about the leading time for production?

Honestly, it depends on the order quantity and the product. Usually our leading time is 7 working days after order confirmed.

Q: How much will be the Shipping cost and time?

This will depend on the size of your goods and the method of shipping (by sea/ by air/by Express) and your designated port or air port.

Q: Could you please tell me the Warranty Period of your product?

Our warranty period is one year free and lifelong maintenance. Over the warranty, maintenance is paid service.

Q: What kind of Certificate can you provide?

We can provide the environmental management system, CE certificate, ISO 9001 quality certificate.

Q: What if I have difficulty in using the instrument?

We will provide equipment operation manual, operation video and so on. We can also provide training through remote video call.